The Price of Trust

Trust is a powerful word culturally even more so in the world of business.   I remember mentioning to a boss of mine once that I did not trust a certain individual in our organization.     They had a curt and direct response that my comment meant that either that person or I had to leave the organization.    The quick explanation was that either the individual was not trustworthy or I was not trusting and neither one of these opinions had a place in the organization.

This might be excessive hyperbole for the opening of a blog, however, employers across the country have needed to take a massive leap of faith and trust in their teams.  Today we have more employees working from home than ever before. If you reflect on the first time either you or a colleague asked to work from home you might remember the reluctance from your boss.   It is possible that they eventually agreed, as long as you were not working from home on a Friday or some other stipulation that implied you were doing this to slack off.

This current crisis has ‘forced’ managers to trust and people are responding accordingly.   It should be no surprise that people are behaving like reliable adults even though they are not in the office.    Managers have proven that are willing to give people more responsibility and give the people the ability to perhaps fail, without supervision.

To those of us who have been living and promoting a remote work life for over a decade, this is no surprise.  This new-found ‘trust’ in their employees will allow companies to embark on a journey providing their teams more autonomy to manage and strategize without top-down oversight.

Remote working is most likely here to stay and trusting one’s employees or co-workers has now morphed into an expectation of performance.      Long gone are the days we thought our co-worker was working from home on a Friday to give themselves a three day weekend.

The Great Remote Worker Experiment

Our business community is now going through what will be ultimately seen as a demarcation point in the way work gets done in Canada, and around the world.     Over the past decade, there has been a gradual increase in the number of workers who work remotely. There have been a variety of economic and social reasons for this, all of which have no bearing on our current situation.   As business leaders, as we move through this crisis, we have the opportunity to evaluate the impact and make longer-term, strategic decisions on how work gets done in our companies. Over the past decade the benefits of remote working have been well documented:

Financial Savings for Employees and Employers

Employees are More Creative

20% Productivity Boost

Lower Attrition Rates

As a business you are focused on impacting the current situation, long-term planning and strategy are not today’s thoughts.   The time will come soon when we need to once again focus on the longer vision. Be prepared to evaluate the impact of remote work, we suspect this forced experiment will expose tremendous long-term positive impact.   Support your employees who are working from home right now and put an analytical lens on the outcomes. What can you measure that will help guide your strategic decisions in the future. Hours worked is no longer a key measure of productivity, creative output is a much more valuable commodity and smart businesses will measure employee output from home differently.  

Say goodbye to office hours, they are not coming back anytime soon

Five Reasons you Should Hire People Who Work From Home

Five Reasons To Hire Remote Workers

As an employer, you might have considered moving some of your team out of the office. Maybe you are having difficulty attracting top talent, your office is bursting at the seams or you just see it as the logical evolution of your business. Instant communication tools are already ubiquitous in the office environment, we have all been in the position where we lean over to the next cubicle and let our co-workers know that we have just ‘Slacked’ that information over to them. Hiring somebody who is already used to working at home and communicating through virtual channels will accelerate your entire office team’s use of these tools.
Here are five of the top reasons you should consider your next hire as somebody who works from home. Read More

What to Look For When Hiring Remote Workers

What to Look For - Remote Work

As a society, we are seeing a rise in the number of employees wanting to work remotely. We are also seeing a shortage of top talent in most ‘local’ environments. All of this means that remote working is moving to the mainstream. Long gone are the days when the person who worked from home was the anomaly, more neighbourhoods have people at home during the day with full-time jobs than ever before.

Not everybody is suited for a remote and independent job and we have compiled a few best practices in hiring people who have the potential to thrive in remote work environments. As an employer of choice you want your team to be high performing and one of the keys is putting people in positions where that best allows them for success. Read More